One organisation I’m working with is planning a major shake up to ‘improve efficiency’. Nothing new, in fact they have been slow to embrace the digital world so a ‘catch up’ is long overdue. Inevitably there are cost considerations and they are currently looking for the best way to structure their business units. Listening to […]
Having recently tested positive for Covid I’m starting of a period of self imposed ‘time out’. I only tested positive yesterday, and so far I am one of the lucky ones with only minor cold like symptoms which have not stopped me working. As a result I am catching up with the outstanding email traffic […]
The world around us is changing at an unprecedented rate and it is clear that many organisations we encounter are really struggling to adapt to what, for today at least, are the new ‘norms’ I written previously about my experience dealing with Financial Services organisation that manage to embrace the whole spectrum from ‘struggling badly’ […]
At EML we like to put our research into practice – and when we know things work we share them. Maintaining your relationships is important for all sorts of reasons, particularly during a pandemic. Here are a few simple ideas that seem to work well. Remembering a birthday goes down well. In the digital era […]